Use our contact form or email help@halfpaper.com for help with your order or choosing a Halfpaper product. Our support team is available Monday to Friday, 09:00–17:00, Swiss time (Europe/Zurich). For a return, see our return policy. For an order corr

<p>Use our <a href="https://halfpaper.gorgias.help/en-US/contact">contact form</a> or email <a href="mailto:help@halfpaper.com">help@halfpaper.com</a> for help with your order or choosing a Halfpaper product.</p><h2 id="support-hours">Support hours</h2><p>Our support team is available Monday to Friday, 09:00&#x2013;17:00, Swiss time (Europe/Zurich).</p><h2 id="what-to-include">What to include</h2><ul><li>Order questions: your order number and a short description of the issue.</li><li>Product questions: the product name, colour and the detail you would like to check.</li><li>Damage or incorrect items: clear photos of the item and packaging can help explain the issue.</li></ul><h2 id="choose-the-right-topic">Choose the right topic</h2><p>For a return, see <a href="https://halfpaper.gorgias.help/en-US/what-is-halfpapers-return-policy-8081555">our return policy</a>. For an order correction, see <a href="https://halfpaper.gorgias.help/en-US/can-i-change-or-cancel-my-order-8081550">changes and cancellations</a>.</p><h2 id="related-help">Related help</h2><ul><li><a href="https://halfpaper.gorgias.help/en-US/how-can-i-get-help-with-an-order-that-has-not-arrived-8081552">How can I get help with an order that has not arrived?</a></li><li><a href="https://halfpaper.gorgias.help/en-US/what-is-halfpapers-return-policy-8081555">What is Halfpaper&apos;s return policy?</a></li></ul>

How can I contact Halfpaper?

Choose the topic below for a quick route to the right answer. Use our contact form or email help@halfpaper.com. For an order question, include your order number.

<p>Choose the topic below for a quick route to the right answer.</p><table><thead><tr><th>I need help with&#x2026;</th><th>Start here</th></tr></thead><tbody><tr><td>An order that has not arrived</td><td><a href="https://halfpaper.gorgias.help/en-US/how-can-i-get-help-with-an-order-that-has-not-arrived-8081552">Order status and delivery help</a></td></tr><tr><td>Changing an order or address</td><td><a href="https://halfpaper.gorgias.help/en-US/can-i-change-or-cancel-my-order-8081550">Changes and cancellations</a></td></tr><tr><td>A return</td><td><a href="https://halfpaper.gorgias.help/en-US/what-is-halfpapers-return-policy-8081555">Returns: 14 days from receipt</a></td></tr><tr><td>A damaged, wrong or missing item</td><td><a href="https://halfpaper.gorgias.help/en-US/my-order-arrived-damaged-incorrect-or-incomplete-what-should-i-do-8081551">Report an order problem</a></td></tr><tr><td>Choosing a journal</td><td><a href="https://halfpaper.gorgias.help/en-US/how-does-the-halfpaper-journal-system-work-8081558">Build your journal setup</a></td></tr><tr><td>Refills and planners</td><td><a href="https://halfpaper.gorgias.help/en-US/which-refills-and-planners-are-in-the-halfpaper-range-8081566">Explore the refill range</a></td></tr><tr><td>Personalisation</td><td><a href="https://halfpaper.gorgias.help/en-US/can-i-personalise-my-halfpaper-journal-8081571">Text, finishes and processing</a></td></tr><tr><td>A gift</td><td><a href="https://halfpaper.gorgias.help/en-US/does-halfpaper-offer-gift-wrapping-8081575">Gift information</a></td></tr></tbody></table><h2 id="contact-halfpaper">Contact Halfpaper</h2><p>Use our <a href="https://halfpaper.gorgias.help/en-US/contact">contact form</a> or email <a href="mailto:help@halfpaper.com">help@halfpaper.com</a>. For an order question, include your order number.</p>

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