Returns & Refunds
Return periods, return-shipping costs and help with refunds.
Who pays for return shipping?
Halfpaper covers the return-shipping costs. Email [email protected] with your order number and the item you would like to return. We will help you arrange a free return label. Send us your order number and postage receipt so we can arrange reimburse
How can I check on a return or refund?
For a question about a return or refund, email [email protected] with your order number and a short explanation of your request. If you have already sent an item back, include any return-shipment details you have so we can understand the current sta
What is Halfpaper's return policy?
Halfpaper offers returns within 14 days from receipt of your order. Let us know within this period if you would like to return an item. For orders delivered to Switzerland, our voluntary return policy covers unused, non-personalised items. Personalis