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How long does it take to prepare my order?Updated 2 days ago

These are the approximate times needed to prepare your order:

Product typeApproximate processing time
Standard products1–2 business days
Personalised products2–4 business days

Processing and delivery

We send parcel orders to Switzerland and Liechtenstein with Swiss Post Priority. Delivery normally takes place on the next working day after handover to Swiss Post before its acceptance cut-off. Standard Priority delivery is Monday to Friday, excluding public holidays. Delays can occur.

The preparation times above are separate from the postal delivery time.

For an order-specific question, email [email protected] with your order number.

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